Necklace Set

Here is a comprehensive Shipping Policy for Zafaf Nagar:

Zafaf Nagar Shipping Policy

At Zafaf Nagar, we are committed to delivering your purchases in a timely and secure manner, ensuring a smooth and hassle-free shopping experience for our customers across Pakistan. Please review our shipping policy below to understand how we handle deliveries, processing times, and associated shipping fees.

1. Shipping Coverage

We offer nationwide delivery to all major cities and remote areas across Pakistan. Whether you’re located in a large city like Lahore, Karachi, or Islamabad, or in a smaller town, we ensure that your order reaches you efficiently.

2. Processing Time

• Order Processing: Once your order is confirmed, we aim to process it within 1-2 business days.
• Dispatch Time: Orders are typically dispatched within 2-3 business days after processing. Please note that orders placed on weekends or public holidays may be delayed slightly, with processing beginning on the next working day.

3. Estimated Delivery Times

• Local (Within Major Cities): Delivery usually takes 3-5 business days from the date of dispatch.
• Remote Areas: For remote or rural locations, delivery may take 5-7 business days.
• Delays: While we strive for timely delivery, unexpected delays caused by public holidays, weather conditions, or other unforeseen circumstances may occur. In such cases, we will keep you updated on your order status.

4. Shipping Fees

• Standard Shipping: We charge a flat rate for standard shipping, which will be calculated at checkout based on your delivery location.
• Free Shipping: Orders exceeding a certain threshold (for example, PKR 10,000) may qualify for free shipping. Check our website for ongoing offers or promotions related to free delivery.
• Express Shipping: For faster delivery, express shipping options are available at an additional cost. Contact our support team for details on express delivery rates and timelines.

5. Order Tracking

Once your order is dispatched, we will send you a tracking number via email or SMS, allowing you to track your order’s progress in real time. Simply enter the provided tracking number on our logistics partner’s website to monitor your shipment.

6. Delivery Guidelines

• Delivery Address: Please ensure that your delivery address and contact information are accurate to avoid delays. We are not responsible for orders shipped to incorrect addresses due to customer error.
• Delivery Confirmation: Upon receiving your order, you will be required to provide a signature as proof of delivery. In cases where you’re unavailable, our delivery partner may attempt to redeliver or contact you to arrange a suitable delivery time.
• Multiple Deliveries: If you have placed an order containing multiple items, they may arrive in separate shipments, depending on product availability and logistics.

7. International Shipping

At this time, we do not offer international shipping. However, we are actively working on expanding our services and hope to offer international delivery soon. Stay tuned for updates!

8. Damaged or Missing Items

If you receive a damaged item or your order is incomplete, please contact us within 24 hours of delivery at [email protected] or 03014564649. Provide your order number and details of the issue, and our customer service team will assist you in resolving the matter promptly.

9. Cancellations

• Before Dispatch: If you need to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are dispatched.
• After Dispatch: Once an order has been dispatched, it cannot be canceled. In such cases, please refer to our Return and Refund Policy.

10. Contact Us

For any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team at:

• Email: [email protected]
• Phone: 03014564649
• Instagram: Zafaf Nagar Instagram
• Facebook: Zafaf Nagar Facebook

We are here to ensure your shopping experience with Zafaf Nagar is seamless and enjoyable!